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RETURNS, REPLACEMENTS AND REFUNDS

My item arrived damaged or defective. What should I do?

Our products undergo multiple quality check before they leave our store. However in the rare case that your order was damaged during transit, you can request for a replacement, cancellation or refund by contacting our customer support for Chennai +91 9282226666 

 Note: For any quality complaints. It is compulsory to hold the product in the original packaging for review by our quality team. Basis product availability, we shall arrange for replacement or shall refund the amount to Rasoie wallet.

Products can only be returned if? 

  1. The package has been altered or damaged during transit.
  2. If wrong items were delivered against your order.
  3. Unacceptable delay in delivering the order 
  4. If you are unhappy with your order, please raise your concern by reaching out to us at the time of delivery on Chennai customer support +91 9282226666
  5. Note: For any quality complaints. It is compulsory to hold the product in the original packaging for review by our quality team. Basis product availability, we will arrange for replacement or will refund the amount to Rasoie wallet.